Resume
About Me
I champion iterative design and frequent testing, seeing each project as a chance to deliver measurable value. I’m passionate about collaboration, data-backed decisions, and thoughtful detail, from minimum viable concept through polished launch. Currently exploring AI, VUI, AX and pursuing Google’s Conversation Design Certification while building a custom GPT inspired by my Harvard coursework on Design Thinking and GenAI. I am passionate about experimentation and pushing the boundaries of design.
Experience
Product Designer III, ICICI Lombard
Feb 2024 - April 2025
Led the redesign of ICICI Lombard's flagship mobile application, reducing customer service calls by 37%.
Conducted extensive user research with over 40 customers, identifying key pain points.
Built the company’s first design system, standardizing UI patterns and improving consistency and reducing handoff time by 30%.
Product Designer II, Lenskart
Jan 2023 - FEB 2024
Led the Home design POD at Lenskart.com, 14% increase in Home-to-Product listing page conversion.
Redesigned the home and explore pages, resulting in increased cart conversion by 20%.
Revamped search functionality and profile pages, enhancing user engagement and experience.
Improved Lenskart at home service, reducing drop-offs by 30%.
Product Designer II, Axis Bank (THEM Consulting)
Experience Designer
July 2021 - Jan 2023
Led the design and implementation of service pages for the Axis Bank mobile app, reducing customer service calls by 70%; decreased task completion time by 45%.
Conducted comprehensive UX audits and user research to enhance user experience and satisfaction.
Launched new feature “One View” achieving 40% adoption within one month of launch.
Facilitated workshops on design thinking, fostering creativity and problem-solving among team members.
Education
Bachelors in Industrial Design
June 2017 – July 2021
Unitedworld Institute of Design
Design Thinking & Innovation
April 2025 – July 2025
Harvard Business School
Innovation with Gen AI
April 2025 – Expected august 2025
Digital Data Design Institute of Harvard
Skills
Product Design, UX Research, UX Design, UI Design, Advanced Prototyping, Design Systems, UX Strategy, Service Design, Human Interface Guidelines, Accessibility, Project Management, Stakeholder Management, Design, Leadership, Front End Development, Public Speaking, Mentoring
Tools
Figma, Jitter, Lottie, Rive, Sketch, Miro, Adobe Suites, Framer, Loveable, Stitch
Ready to build something amazing?
I'd love to connect with you!